Protection Plan
What is covered?*
A one-time, single-incident occurrence of accidental
damage caused by a pet to a covered furniture product
Household food and beverages
Human and pet bodily fluids
Household food oil and grease
Dye transfer
Cosmetics or nail polish
Ballpoint pen ink or wax crayon
Rip, tear or cigarette burn(s)
Frame, springs, joints, or mechanisms
Power motion components
Adjustable base bed frames
Liquid marks or rings, heat marks
Scratches which penetrate the finish
Warping, lifting or bubbling of veneer
Breakage of glass
Eligible for replacement*
FOR SERVICE
service.zucora.com
1.800.388.2640
Place your service request within 14 days of encountering the issue.
Easy as...
What is not covered?*
✕ Wear and tear
✕ Markers
✕ Accumulation of stains, soiling, and perspiration
✕ Seam separation and manufacturer defects
✕ Abuse or misuse
✕ Cracking and peeling, fading and discolouration
*For full details refer to the SmartOne Plan Service Agreement.
Furniture • Wood • Glass • Area rugs