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There is an exchange policy for 7 days only from the date of delivery. (no refunds)
To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start an exchange, you can contact us at firstname.lastname@example.org If your exchange is accepted, we’ll send you a return shipping label (customers are responsible for shipping fees), as well as instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.
You can always contact us for any return question at email@example.com
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
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Free Canada wide shipping for rugs only
Exchange policy: is available by paying return shipping fees
contact firstname.lastname@example.org for choosing your convinient rug and design consultation